Reflecting on 2011

Amber Banks

Now is a great time to meet with your team and revisit 2011.  You can do this during your team huddle, but it’s good to spend some extra time with your team to discuss how 2011 turned out and discuss your 2012 practice goals.

Don’t forget to mention not only internal financial practice goals that were met, but also any perks and improvements that occurred internally.  Allow them time to reflect on everything that happened in 2011 so they can gear up for the current year!

Focus on related items below as they pertain to your office:

  • Started company retirement plan
  • Offered additional benefits to the team
  • Implemented a bonus system
  • Hired new team member(s)
  • Offered new service(s) – implants, IV sedation, ortho, etc.
  • Equipped additional operatory
  • Went paperless
  • Increased production
  • Reduced accounts receivable
  • Increased collection percentage
  • Dropped/Added a PPO
  • Implemented marketing plan
  • Remodeled office
  • Moved locations
  • Changed hours/days open

Don’t forget to mention goals that were not met or items you wanted to accomplish so that you can focus on accomplishing those goals this year.

During this meeting is also a great time to thank your team as a whole.  Focus on motivating them and getting geared up for 2012!

 

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